1and1 Life ships in the US. (See below for International Shipping instructions). Please allow 1-4 business days for orders to be processed before they ship. During sales and holidays, please allow 7-10 business days for processing before shipment. Tracking information is automatically sent to the email address you provide us at checkout. If you do not receive tracking information within 1-2 business days after the above processing time, please check your spam folder. Shipping rates are based on weight, destination, and method, and we charge you only what we pay.
Customers within the U.S. may choose from a range of shipping options with USPS, FedEx, and UPS. All shipments to PO boxes will be shipped via USPS. Shipments within the US are estimated to take 3-5 business days in transit. See checkout for full list of precisely calculated shipping rates. Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our facilities, we are unable to offer assistance. We are not responsible for delays caused by the post office or lost packages due to address errors. We will do the best we can to assist or help you if these situations arise.
If you are wishing to place an international order, please email us with a detailed subject line at @firstname.lastname@example.org.